The exact issue that led to the Mercedes-Benz EQS 450 4Matic being brought into the workshop was that it was not charging using the AC charger.
For EV users, this problem is especially troubling because it has a direct effect on the convenience and usability of the vehicle. For the Mercedes EQS to function fully again, the charging problem had to be fixed right away.
Service support remote programming after parts exchanged
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